Return Policy
14-day money-back guarantee
- If you want to return or exchange a purchased item, you can do so within 14 days from the date of receipt of the item.
- The money is returned to the account specified by the buyer within 3 days.
- If the goods were paid for by bank transfer or upon collection of the parcel, the money will be returned to the account specified in the return receipt.
- If payment was made by card, the money will be refunded to the same account via the selected system.
- When returning goods to the Buyer, the following conditions must be met: the returned item must be in its original, neat packaging; the item must be undamaged; the item must be unused and in its original condition (labels intact, protective film untorn, etc.) (this point does not apply if a poor-quality item is returned); the returned item must be in the same condition as when the Buyer received it.
- The returned item must not be worn, must be undamaged and must not have lost its retail appearance.
- Each product is covered by a supplier's warranty against manufacturing defects and other defects not related to normal use of the product and environmental exposure.
- Returned goods must be placed in additional protective (for transportation) packaging (e.g. a box or protective envelope).